Our Services

The services that we provide for managing employee benefits for our accounts have been designed to accomplish two primary objectives: reduce costs, and streamline the responsibilities required of the account. Our professional service staff is able to assume many of the duties required in the day-to-day management of employee benefits - it is almost like having an additional department but without the overhead!

All services are performed in-house by the PBS staff. This allows us to provide a faster response time to our clients, and ensures the accuracy of the work being provided. Allowing outside vendors to perform these functions increases the probability that important functions may be mishandled.

The following is a partial list of the services available through Plan Benefit Services:

Service
Analytical services:
Procedural & financial analysis of vendors
PPO network analysis & comparisons
Claim data analysis
Employee demographic analysis
Benefit utilization analysis
Teleconferencing
Communication of benefits
Enrollment of benefits
Foreign employees enrolled in native language
Online Services
Communication of benefits
Enrollment of benefits by employer or employee
View benefits
Print reports
Renewal negotiations
Competitive bidding
Employee Meetings
Conducted by PBS
Annual Open Enrollment meetings
New Hire Orientation meetings
Informal employee meetings
Health Fairs
Benefit Fairs
Communication of benefits
Conducted by PBS
Group meetings
Customized hard copy summary of benefits
Customized multi-media summary of benefits
Online communication of benefits
Teleconferencing communication of benefits
Enrollment of Employees
Conducted by PBS
New hire enrollment meetings
Annual open enrollment Meetings
Personalized enrollment package (complete package)
Single customized enrollment form – handles all carriers
HIPAA authorization statements
Group meetings conducted by PBS
Online enrollment
Teleconferencing
Entry of employee eligibility data
Performed by PBS
Performed Online by Employer or Employee
Electronic transfer of data to carriers
Electronic transfer of data to payroll
Reports – employee data
Employee benefit elections, premiums and deductions
Employee demographic information
Additions and termination reports
Employee status reports
Reports by division, department or benefit class
Aging out reports (dependent students)
Many other eligibility reports
Benefit Confirmation Statements
Employee Benefit Statements
COBRA Administration (complete)
Combined premium billings
Customer Service
Eligibility entry and transfers to carriers
COBRA (dedicated staff)
Employee claims assistance (dedicated staff)
HR assistance for claims & admin. (dedicated staff)
Monthly meetings with HR dept. (dedicated staff)
Employee meetings (dedicated staff)
Multi-media productions (dedicated staff)
Health Fairs
Benefit Fairs
Benefit Seminars for HR

PBS is typically compensated by the insurance carriers providing the coverage for the account. The compensation PBS receives is based on the standard commission levels for each carrier. In return for receiving the commissions, PBS typically provides all of the services indicated as "Standard" for no additional charge. Variations to our standard compensation arrangement are available based on the specifics for each account.

* Our online enrollment system is based on a charge of $.50 per covered employee per month. For this fee, the Employer or the employee may enter the employee's enrollment elections and personal information. Employee benefit elections, premiums and deduction amounts would be able to be viewed at anytime by the employee or employer. Based on the benefits being administered, number of employees and other factors these fees may be waived.

** Our teleconferencing capabilities offer a unique opportunity to keep the communication and enrollment of the benefits on a personal basis, while utilizing technology that simplifies and speeds up the process. The costs for this will vary depending on the actual situation for the employer. In many cases, these fees may be waived, depending on the circumstances of the account.